by The payCloud.io Team | Aug 17, 2021 | Blog
Auto insurers are failing to increase customer satisfaction. That’s the takeaway from J.D. Power’s 2021 U.S. Auto Insurance Study. After four years of improvement, customer satisfaction remained flat – despite the fact that auto insurers returned more than $18 billion...
by The payCloud.io Team | Aug 6, 2021 | Blog
Right now, insurance companies are investing heavily in technological upgrades. Overall, this is a good thing. The digital revolution holds great potential – but if insurers want to improve customer experiences, they need to focus on what the customer wants. So what...
by The payCloud.io Team | Jul 22, 2021 | Blog
Credit card processing fees can eat into your profits – but what if you could use them to generate revenue instead? It’s possible when you allow a fee for elected outbound digital payments to insureds. You benefit from fee collection, while your policyholders benefit...
by The payCloud.io Team | Jul 12, 2021 | Blog
Generation Z is ready to change the world. Businesses should take note. Generation Z includes people born after 1996. In 2021, the oldest members of this generation are 24. They’ve graduated from high school, and some of have graduated from college. They’re still...
by The payCloud.io Team | Jul 1, 2021 | Blog
Digital payments are quickly becoming the norm. The Federal Reserve announced that ACH transfers exceeded check payments for the first time in 2018. Since then, the adoption of digital payments has grown. Here are two factors driving the switch to digital payments....
